Royal Commission Issues Notices to Produce

May 20, 2020

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The Disability Royal Commission has recently issued a large number of Notices to Produce and Notices to Give Information to a large number of service providers.

According to the Royal Commission, the ‘scope is broad-ranging and the questions are detailed. The information requests go well beyond anticipated questions on organisational details and response to incidents; they include how providers facilitate choice and control for clients and how people with disability are represented in their organisational structure.’

These Notices to Produce and Notices to Give Information have requested detailed information regarding service providers’ organisational structure and governance, representation of people with disability, strategies within the organisation for preventing violence, abuse, neglect and exploitation, as well as numerous other significant issues.

This information has been requested for the period 1 January 205 to present, and notified organisations have approximately 6 weeks to respond.

If you are in need of legal services in relation to the Disability Royal Commission, a new website has been launched. This service is available to both staff and participants, and can be reached at 1800 771 800 during business hours.

Interaction welcomes feedback and concerns from our participants, families, carers and staff. Our complaint form can be accessed here, with an easy-read policy to assist if needed. As always, you can contact us anytime on 1300 668 123, or

If you need help providing feedback, you can ask any of our staff to help, or contact the NDIS Quality and Safeguards Commission to get advice on 1800 035 544 (TTY 133 677) or visit their website on

The Australian Government is providing free advocacy support services for people with disability. Advocates can provide advice, act on your behalf to access supports and help protect your rights. You can learn more by visiting their website here, or email

The Council for Intellectual Disability has published easy-read information about the Royal Commission. Click here to access the easy-read articles.

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