When the family home no longer suits a loved one's needs, finding a suitable alternative nearby is rarely straightforward. For families in Cherrybrook, staying connected to a familiar community matters and that's exactly what we help make possible.
Interaction is a not-for-profit, NDIS-registered specialist disability accommodation agency Cherrybrook locals have trusted since 1979 (Provider Registration No. 4050001424). We support more than 550 families and individuals across NSW each year, building and managing purpose-built SDA homes that keep residents close to the people and places they know.
Ready to talk it through? Call our team on 1300 668 123 for a confidential conversation about your family's options.
Tailored Support for Every Situation
No two participants are the same, and our supports reflect that. We work with:
- Adults with intellectual disability stepping into independent living for the first time
- Families mapping out long-term accommodation options for an adult child
- Participants with Prader-Willi Syndrome, a rare condition affecting cognition, muscle growth and eating habits. Our team holds specialised expertise here.
- People with complex needs who require Specialist Support Coordination alongside their housing
Need help making sense of SDA funding categories? Looking at housing near Cherrybrook Metro Station so the family stays close? Trying to line up skilled support workers? Our team is here to guide you.
Your Local Specialist Disability Accommodation Experts
Cherrybrook's hilly terrain creates real challenges for accessible housing. Steep driveways, split-level interiors and limited flat-block availability make it genuinely difficult to find a suitable home nearby. Staying close to Cherrybrook Metro, the Village shops and John Purchase Public School isn't just about convenience. It protects the routines and relationships that support everyday wellbeing.
Our Specialist Support Coordinators know this area and understand how the NDIS works within it. We help participants and families:
- Take stock of current housing arrangements, working out what's holding up and what isn't
- Explore SDA eligibility and the right funding pathways under your NDIS plan
- Connect with vetted providers across the Hills District and the wider Sydney area
- Coordinate the supports that make accommodation genuinely workable day-to-day
- Work through NDIS reviews so your accommodation needs stay properly funded
With NDIS plan reviews on the horizon for many participants, now's a smart time to look at your accommodation needs and make sure your next plan reflects them. Early planning protects your family's long-term options.
Prefer to send your details first? Email us at info@interactionservices.org and our team will respond within 1-2 working days.
Why Choose Interaction
Interaction was founded in 1979 by a group of parents who came together with a shared hope for their children with disability, to create opportunities, support and a sense of belonging within their own community.
More than four decades on, that founding belief still drives everything we do.
Decades of Specialist Experience
We've delivered over 40 years of continuous service, and our team of more than 200 staff (Support Coordinators, support workers and allied health professionals) brings deep, practical expertise to every participant we work with. We're also one of the longest-running disability support providers in Sydney.
Specialist Knowledge Where It Matters
All of our staff are trained in Prader-Willi Syndrome support, and we have qualified specialists in Behaviour Support, Allied Health, and Level 3 Specialist Support Coordination for participants with complex needs. We've also featured on ABC News and ABC Radio sharing our knowledge of PWS and disability support more broadly.
Person-Centred, Always
Our values (integrity, respect, openness, person-centred care and accountability) aren't just words on a wall. They shape how we listen, plan and deliver. Honestly, we don't believe in cookie-cutter support. We shape our approach around your loved one's personality, preferences and aspirations.
Genuine Local Reach
From our head office in Bella Vista, we serve participants right across NSW, including Cherrybrook and the wider Hills District. Our [Support Coordination] and [Behaviour and Allied Health Services] teams work hand-in-hand with our accommodation specialists, so care stays joined up.
- Baulkham Hills
- Blacktown
- Castle Hill
- Central Coast
- Cherrybrook
- Glenhaven
- Kellyville
- Newcastle
- Parramatta
- Penrith
- Ryde
- Windsor
- Dural
- Norwest
- Seven Hills
- Rouse Hill
- Glenwood
- Dural
- Glenorie
Frequently Asked Questions
Get Support NowSDA refers to housing designed for NDIS participants with extreme functional impairment or very high support needs. Funding for SDA sits inside your NDIS plan and is separate from the support services delivered in the home. Our team can help you work out whether SDA is right for your situation.
Intellectual disability is our speciality, including Prader-Willi Syndrome, but our supports are open to participants of any age, ability or background who can benefit from what we do.
We respond to general enquiries within 1-2 working days. After that first conversation, we’ll arrange an assessment to understand your circumstances and design a plan that works for your family.
As an NDIS-registered provider, our services are funded through participants’ NDIS plans. We’ll walk you through your funding and how to put it to work effectively.
Keep your family together in Cherrybrook. Call 1300 668 123 today for a confidential consultation.