Contact Us

Feedback and Suggestions

Any suggestions on how Interaction can enhance your experience and positively improve the quality of our services are always welcome. For general enquiries, please contact us via the form or email address below, and a staff member will be in touch within 1 to 2 working days.

Contact Us


Phone: 1300 668 123
Fax Number: 1300 131 665

General Enquiries:
Accommodation Services:
Behaviour & Allied Health Services:

Interaction Head Office

6 / 16 Lexington Drive
Bella Vista NSW 2153

Interaction Central Coast

Nexus Building
G4, 3 Amy Close
Wyong NSW 2259

Postal Address

PO Box 7020
Baulkham Hills BC
NSW 2153


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Feedback: If you are happy with INTERACTION and its staff, you can let us know via our Feedback Form.


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Interaction believes that everyone has the right to complain or provide feedback. If we aren’t meeting your expectations, we would like to know how we can make things better. Interaction believes that the most effective way to resolve a complaint is informally however if you would prefer you can always;

Call: 1300 668 123
Write a letter and mail it to:
Interaction Services
PO Box 7020
Baulkham Hills BC
NSW 2153
Or complete Interaction’s Complaint Form

Interaction has an easy-read Complaints, Feedback and Compliments Policy and an easy-read Complaints and Compliments Form to assist you with making a complaint.

If you need help making a complaint, you can ask any of our staff to help, or contact an advocacy organisation to get advice.

At Interaction we treat all complaints seriously and that your right to confidentiality and a timely resolution is respected.

If you would like to make a complaint about Interaction directly to the NDIS Quality and Safeguards Commission please call 1800 035 544 (TTY 133 677) or visit their website on

Whistle-Blower Policy

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In accordance with recent amendments to whistle-blower legislation, Interaction has updated its Whistle-blower Policy to further demonstrate our commitment to providing services in a safe and honest way. Click here to view the policy or click here to view the easy-read policy.

Get Involved

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All contributions will help us to improve the quality of life and empowerment of children and adults with disability.

All donations are tax deductible as Interaction is authorised under the Charitable Fundraising Act 1991 to fundraise for charitable purposes.

Click here to make a donation now!

Other donation options:

Direct Deposit / EFT: You can make a cash transfer into the Interaction donations account. Be sure to email us the payment confirmation slip so we can return your tax receipt.

Make payment to: Interaction Disability Services Ltd. BSB: 062 279 Account: 1012 8077

Please include your name as the reference. Email payment confirmation to:

Cheque: Bank cheques or personal cheques are also accepted and payable to: Interaction Disability Services Ltd PO BOX 7020 Baulkham Hills BC 2153

Donations in Kind: Donations in kind may include: Machinery such as computers, vehicles, office/home furniture, whitegoods, children’s play equipment; gifts for seasonal festivities. Please contact us to discuss details of your donation in kind.

Bequests: A large or small gift in your will can positively impact the lives of the people we support. A gift can be in the form of money, property or something more personal.

Your bequest to Interaction can ensure a better life now and into the future for adults and children with disability.

For more information about leaving a legacy to Interaction please contact us.


It takes a special, caring type of person to be a volunteer, giving up your own time to help others is a wonderful thing to do. It’s about truly wanting to make a difference. Have you ever thought of being a volunteer?

To register your interest to volunteer with Interaction, please contact us.

Corporate Sponsorships

We would love to chat about potential collaborations with organisations that share the same values we do.

Aligning with an organisation like Interaction sends a powerful and positive message to your employees, stakeholders and customers, about the seriousness of wanting to make a difference.

Contact us to discuss potential opportunities.


Learn more about how to get involved here.

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