Contact Us | Interaction Disability Services

For general enquiries, please contact us via the form or email address below, and a staff member will be in touch within 1 to 2 working days.

Complaints, Compliments and Suggestions

If you have any suggestions on how Interaction can improve your experience or enhance the quality of our services, please feel free to share them with us. For all compliments, complaints, and suggestions, please use the form below.

For Complaints:

Before lodging a formal complaint, we encourage you to speak directly with the relevant Interaction staff member about your concern. They’ll do their best to resolve the issue with you.

If the matter isn’t resolved, you can lodge a complaint, which will then be referred to the appropriate staff member for investigation. They will then get in touch to discuss your desired outcome.

For Compliments:

If you’d like to formally recognise a staff member, service, or something positive about your experience with Interaction, we’d love to hear it! Please include details such as the staff member’s name, the facility or service involved, and what made the experience stand out or led to a great outcome.

Whistle-Blower Policy

In accordance with recent amendments to whistle-blower legislation, Interaction has updated its Whistle-blower Policy to further demonstrate our commitment to providing services in a safe and honest way. Click here to view the policy or click here to view the easy-read policy.