Our accommodation options provide different levels of support to suit your individual needs.

We can help find you a place to live, or match you with housemates in one of our supported accommodations. Our supported accommodation options are tailored to meet your specific needs and comforts. These levels of support are offered through three different accommodation options.

If you’re unsure about which option is best for you, we can help you find the accommodation support that will work best for your needs. Our goal is to make sure you receive the right kind of support, where and when you need it.

Drop-In Supported Accommodation

If you want to live with housemates and receive support with things like cooking, shopping or going to appointments, then Drop-In Supported Accommodation is the perfect choice for you.

Supported Accommodation can be funded through your NDIS plan and has been designed to provide you with practical and flexible assistance – supporting your goals for where and how you want to live.

These supports can be tailored to everyday living needs, or to help you develop skills that build your confidence and independence.

Our most popular option for this program is where participants are matched up with housemates to live together in one of Interaction’s NDIS-funded homes. This is perfect for people who want to be independent, but still socialise with people you live with and have someone support you when you need it.

If you’re not sure where to start, we can help you choose the type of support that will work best. Our goal is to help you live as independently as you want, and provide supports where you need it.

Supports can include:

  • Practical support for shopping, budgeting and attending appointments
  • Skills development that increases confidence and allows you to transition into independent living

View our current vacancies

High-Support Accommodation

Our High Support Accommodation provides 24/7 support that can be adapted to best suit your needs.

Our 24-hour support model includes assistance or supervision with daily tasks such as cooking, cleaning and transport. In addition to supports for daily living, our experienced Support Workers can provide a non-active overnight stay.

For those who require more comprehensive support, this program also offers 24-hour intensive supports with an active night shift, including supports for:

  • Managing behaviours of concern
  • Personalised management of complex medical needs

This kind of accommodation is best suited for participants with complex and high support needs.

If you are interested in High Support Accommodation, or any of the other accommodation services we offer, we can help you decide which option is best suited to you.

Concierge-style Accommodation

This type of accommodation support has been created to suit those who want to live independently, with the comfort of onsite 24/7 care available at the push of a button.

We support participants who are living in brand-new custom-built apartments that have been specifically designed with;

  • Accessible bathrooms, kitchens and bedrooms
  • Smart technology
  • Automated kitchen benchtops and customisable bathrooms
  • Accessible communal outdoor spaces
  • Structural allowance for the installation of ceiling hoists

A highly trained team of support staff are available around the clock in the nearby concierge apartment, ready to support any of your needs so you can enjoy the independence of living in your own apartment within an integrated community.

SDA funding is required for this level of accommodation. If you don’t already have this included in your NDIS Plan, we can help you work out if you are eligible and provide support to apply.

Meet our Accommodation Team

Phil Drury

Senior Manager – Accommodation & Shared Living

Phil began in his career in the Central West in 2008 as a support worker and never looked back. After working in various day programs and respite services in the area before moving to Sydney, he soon found agency work, which ultimately led him to Interaction in 2016.

Starting first as a Social Educator and then moving into the role of Team Leader at one of Interaction’s residential properties, Phil is now a Senior Manager within our Accommodation Team.

He is still as passionate about the industry as he was when he first started. Phil considers his current role as one of support, albeit through a different window where he is able to improve the lives of our participants by working through others.


Rula Hanna

Program Manager

Rula has been with Interaction for a number of years – the first 6 years providing Direct Support services, a year as Support Coordinator and now in the role of Program Manager.

Working with very dedicated and supportive colleagues, Rula is proud to be part of such a great team of people.  Rula’s background is accounting, however after getting married and having children she knew she no longer had the passion for it. Since that time she has been employed by Interaction, and from the first day on the job as a Social Educator, knew that she had found a new passion – she’s never looked back.

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