Contact Us – Interaction

Compliments, Complaints, and Suggestions

If you have any suggestions on how Interaction can improve your experience or enhance the quality of our services, please feel free to share them with us.

For complaints:

Before lodging a formal complaint, we encourage you to speak directly with the relevant Interaction staff member about your concern. They’ll do their best to resolve the issue with you.
If the matter isn’t resolved, you can lodge a complaint, which will then be referred to the appropriate staff member for investigation. They will then get in touch to discuss your desired outcome.

For compliments:

If you’d like to formally recognise a staff member, service, or something positive about your experience with Interaction, we’d love to hear it! Please include details such as the staff member’s name, the facility or service involved, and what made the experience stand out or led to a great outcome.

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Whistle-Blower Policy

In accordance with recent amendments to whistle-blower legislation, Interaction has updated its Whistle-blower Policy to further demonstrate our commitment to providing services in a safe and honest way. Click here to view the policy or click here to view the easy-read policy.

Get Involved

Donate

All contributions will help us to improve the quality of life and empowerment of children and adults with disability.

All donations are tax deductible as Interaction is authorised under the Charitable Fundraising Act 1991 to fundraise for charitable purposes.

Click here to make a donation now!

Other donation options:

Direct Deposit / EFT: You can make a cash transfer into the Interaction donations account. Be sure to email us the payment confirmation slip so we can return your tax receipt.

Make payment to: Interaction Disability Services Ltd. BSB: 062 279 Account: 1012 8077

Please include your name as the reference. Email payment confirmation to: info@interactionservices.org

Cheque: Bank cheques or personal cheques are also accepted and payable to: Interaction Disability Services Ltd PO BOX 7020 Baulkham Hills BC 2153

Donations in Kind: Donations in kind may include: Machinery such as computers, vehicles, office/home furniture, whitegoods, children’s play equipment; gifts for seasonal festivities. Please contact us to discuss details of your donation in kind.

Bequests: A large or small gift in your will can positively impact the lives of the people we support. A gift can be in the form of money, property or something more personal.

Your bequest to Interaction can ensure a better life now and into the future for adults and children with disability.

For more information about leaving a legacy to Interaction please contact us.

Volunteer

It takes a special, caring type of person to be a volunteer, giving up your own time to help others is a wonderful thing to do. It’s about truly wanting to make a difference. Have you ever thought of being a volunteer?

To register your interest to volunteer with Interaction, please contact us.

Corporate Sponsorships

We would love to chat about potential collaborations with organisations that share the same values we do.

Aligning with an organisation like Interaction sends a powerful and positive message to your employees, stakeholders and customers, about the seriousness of wanting to make a difference.

Learn more about how to get involved here.