Careers

About Us

Interaction Disability Services is a not-for-profit, values-based, NDIS-registered organisation committed to providing, supporting, and empowering people living with disability for over forty years, to reach their individual goals. Our support services are available to people of any age, ability, needs or background. We value diversity and understand that no two people are the same.

About the Opportunity

We are currently seeking dedicated and compassionate Mental Health Support Workers to join our accommodation service in Marrickville. This is a rewarding opportunity for individuals who are empathetic, reliable, and passionate about supporting people with psychosocial disabilities to achieve meaningful goals and improve their quality of life.

You’ll be joining a supportive and collaborative team that values professional growth, consistency of care, and a trauma-informed approach to supporting participants.

About You

Key Responsibilities

• Provide direct support to individuals with psychosocial or mental health disabilities, promoting recovery and stability
• Support participants with daily living activities, community engagement, and emotional wellbeing
• Apply trauma-informed and recovery-oriented practice
• Use positive behaviour support strategies and de-escalation techniques when required
• Maintain professional boundaries and contribute to a safe, therapeutic environment
• Communicate respectfully and effectively with participants, colleagues, and stakeholders
• Accurately complete documentation, incident reports, and daily progress notes (use Microsoft Office confidently)
• Work flexibly across a variety of shifts – including short, long, weekend, public holiday, sleepover, and active wake shifts, to meet participant and service needs

Candidate Requirements

• Experience supporting people with mental health or psychosocial disabilities
• Strong understanding of trauma-informed care and recovery-oriented practice
• Certificate III, Certificate IV, or Diploma in Mental Health, Community Services, Disability, or related field — Assistant in Nursing (AIN) qualifications also highly regarded
• Ability to follow individual support and behaviour support plans
• Current First Aid and CPR certificates (or willingness to obtain)
• Valid driver’s licence
• A comprehensively insured and registered vehicle
• Valid NDIS Worker Screening Check (or willingness to obtain)
• Flexibility to work varied shift lengths – including short, long, weekend, public holiday, sleepover, and active wake shifts

Preferred

• Experience supporting individuals with complex or dual diagnoses (mental health and intellectual disability)
• Additional training in crisis intervention, medication administration, or positive behaviour support
• Knowledge of person-centred active support frameworks

What We Offer

• Competitive remuneration package with Salary Packaging options
• An employee assistance program that you and your immediate family can use which is 100% free and confidential
• Supportive, inclusive and collaborative work environment
• Ongoing professional development, including mental health and disability specific training
• Opportunity to make a meaningful difference in the lives of others in your local Inner West community

To Apply

To apply, please submit your resume and cover letter to Anthony, quoting reference number PPT07.

Please note that successful candidates will be required to undergo probity checks, including NDIS Worker Screening Checks, and must maintain these clearances along with the above employment requirements throughout their employment.

Diversity and Inclusion

Interaction Disability Services is an Equal Employment Opportunity (EEO) employer. We encourage applications from candidates of all cultural and linguistic backgrounds, as well as individuals with disability. Australian citizens, permanent residents, and those with work rights in Australia are encouraged to apply.

Note

Only shortlisted candidates will be contacted. Applications will remain open until all positions have been filled.

We look forward to receiving your application and discussing how you can contribute to our team!