Careers

About Us

Interaction Disability Services is a not-for-profit, values-based, NDIS-registered organisation committed to providing, supporting, and empowering people living with disability for over forty years, to reach their individual goals. Our support services are available to people of any age, ability, needs or background. We value diversity and understand that no two people are the same.

About the Opportunity

This role is perfect for a proactive and adaptable HR professional who enjoys balancing HR administration with broader people and culture initiatives. As a key point of contact for all things HR, you will play a crucial role in supporting employees, streamlining processes, and leading the WHS committee.

Reporting to the People & Culture Manager, you will play a vital role in enhancing HR systems and processes, ensuring compliance with awards and policies, maintaining data accuracy, and supporting performance meetings and workplace investigations. In addition, you will provide exceptional customer service to employees and managers. Throughout your role, you will receive strong support from both the People & Culture Manager and Coordinator.

About You

Key Responsibilities

• Acting as the first point of contact for HR-related queries, providing guidance and support to employees and managers.
• Managing the HR inbox, responding to enquiries and providing general advice.
• Handling HR administration, including contracts, onboarding, compliance, and maintaining accurate employee records.
• Supporting end-to-end recruitment, from drafting job ads and position descriptions to coordinating interviews.
• Driving HR projects, including employee engagement, learning and development, and policy improvements.
• Work closely with our payroll team, ensuring accurate processing and compliance with the SCHADS Award.
• Leading the WHS committee, promoting a safe and compliant workplace.
• Managing workers’ compensation claims and acting as the Return-to-Work Coordinator, supporting injured employees through their recovery and reintegration into the workplace.
• Providing hands-on support across HR functions, whether assisting with policy implementation, coordinating workplace initiatives, or supporting operational changes.

Candidate Requirements

• Tertiary qualifications in Human Resources.
• Previous experience in HR, ideally within a generalist or advisory capacity.
• Strong HR administration skills, including onboarding, contracts, and training compliance.
• Previous experience using HRIS platforms (Employment Hero preferred).
• Preferred experience in interpreting and providing guidance on the SCHADS Award.
• Knowledge of workplace, health and safety (WHS) principles, with experience leading or contributing to a WHS committee.
• Familiarity with workers’ compensation and experience as a Return-to-Work Coordinator (or willingness to develop in this area).
• Understanding of recruitment processes, including job advertising, drafting position descriptions, and interview coordination.
• Basic knowledge of payroll processes and collaboration with our payroll team.

What We Offer

• Competitive salary with Salary Packaging options.
• Opportunities for professional growth and development.
• A collaborative, supportive and inclusive workplace culture.
• Meaningful Work – join a purpose-driven organisation that creates a positive impact.
• Free parking onsite and easy access to public transport.

To Apply

If you’re ready to take the next step in your HR career and lead positive change, we’d love to hear from you! To apply, please submit your resume and cover letter to Zeena, quoting reference number PC002.

Please note that the successful candidate will be required to provide a valid National Criminal History Check and maintain this clearance throughout your employment with Interaction.

Diversity and Inclusion

Interaction Disability Services is an Equal Employment Opportunity (EEO) employer. We encourage applications from candidates of all cultural and linguistic backgrounds, as well as individuals with disability. Australian citizens, permanent residents, and those with work rights in Australia are encouraged to apply.

Note

Only shortlisted candidates will be contacted. Applications will remain open until the position has been filled.

We look forward to receiving your application and discussing how you can contribute to our team!

Role Type

On-site • Permanent • Full-time • Entry Level ergo probity checks, including a NDIS Worker Screening Checks, and must maintain these clearances along with the above employment requirements throughout their employment.